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Support & learning

Seeker Help Centre

Practical guidance for the current TraceScout journey—from your attested source resume to applications, sharing, account plans and troubleshooting.

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Getting started

Getting started with TraceScout

What TraceScout does, the order of the journey, and the first three things to complete after you create an account.

Getting started

Setting your job preferences

Where to set your country of search, target roles, seniority and location preference, and what each one changes.

Your resume

Uploading and attesting your resume

How to upload a resume, review what was read from it, correct it, and attest it as a version TraceScout may work from.

Matches

Understanding your match score

What the score on a match means, what strengths and gaps are telling you, and what the score is not.

Matches

Finding and reviewing matching jobs

How to read the Matches page, how Browse differs from it, and how to open a full posting.

Tailoring

Tailoring for a posting you found

How to bring a posting you found elsewhere into TraceScout so it can be scored and tailored for.

Tailoring

Creating a tailored resume

How a tailored resume is produced from your attested source resume, what it may and may not contain, and how to attest it.

Tailoring

Creating a cover letter

How to produce a cover letter for a specific posting and what to check before you send it.

Tailoring

Building a work plan

How to produce a short plan for a specific role so you can talk about the first weeks with something concrete.

Applications

Applying and tracking applications

How to record an application, move it through its stages, and keep your list honest.

Applications

Interview preparation

What becomes available once an application reaches Interview, and how to practise.

Verification

Understanding TraceScout verification

What a verified resume link means, what it does not mean, and how to control a link you have shared.

Account

Managing your account and plan

Where to see your plan, what you paid, your renewal date, and how to change your details.

Verification & Trust

Reference confirmation

How to ask someone who knows your work to confirm one specific attested resume line, and what the referee sees.

Career dashboard

Using your career dashboard

How Premium Home organizes your week, immediate opportunities, work in progress and wider search context.

Career dashboard

Reviewing Opportunity Watch

How to review strong current matches, set your threshold and mark a set reviewed.

Career dashboard

Reading Career Pulse

How Career Pulse shows meaningful changes since your last independent review.

Career dashboard

Understanding Around your search

What the market summary covers, how saved search settings shape it, and when data may be limited.

Career dashboard

Watching companies

How to watch a company from Browse and review its recent public roles.

Career dashboard

Understanding Your progress

How TraceScout summarizes meaningful career actions without turning activity into a login streak.

Career dashboard

Reading shared resume activity

What anonymous activity on public resume links can tell you, and what it cannot identify.

Troubleshooting

Matches is empty

What to check when the Matches page shows nothing.

Troubleshooting

A card is stuck in progress

What to do when a card keeps showing that work is still under way.

Troubleshooting

A resume line was read incorrectly

How to correct something TraceScout read wrongly from a resume file.

Troubleshooting

A posting paste was rejected

Why pasted posting text is sometimes refused, and how to paste it so it works.

Troubleshooting

Something else went wrong

How to report a problem that is not covered by the other Support articles.

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